Support email: admin@infinallian.biz
Have any questions? Call us +44 113 8680846

FAQ.


GENERAL QUESTIONS

What is your main activity?
Infinite Alliance Limited is officially registered company from the United Kingdom involved in Forex trading.

Where is the head office of Infinite Alliance Limited located?
The headquarter of Infinite Alliance Limited is located in the UK at the following address: 18, Hand Court, London, WC1V 6JF, UNITED KINGDOM. You can visit our office at the business hours.

Who can be your investor?
Infinite Alliance Limited is open to cooperate for everyone. Regardless of where you live, you can register on our website and be our investor. The only condition is accepting our terms of service.

How is safe the company's website?
We are using the strongest DDoS protection in the industry with 100% up-time guarantee. Transfer information from and to our website is realized and ciphered by SSL Encryption. Furthermore, additional software layers are installed to ensure fast and secure operation of the project.

Do you provide information about my income or transactions to third parties?
We act in accordance with policy of complete confidentiality. No information about you, including personal data, information on operations and revenue to anyone except you are available.

ACCOUNT QUESTIONS

What do I need to do to become a member of Infinity Alliance Limited
To become a member of Infinite Alliance Limited you need first to open a free account. It's quite easy and doesn't take much time, but you will get an opportunity to become an investor and earn profit.

How many accounts can I open with Infinity Alliance Limited?
Each client can open and manage only one single account. Please observe this rule.

What will happen if I register multiple accounts?
If we identify the abuse of benefits of the affiliate program for more commission, we reserve the right to suspend your account to ascertain the circumstances.

How can I access the account?
If you are a registered user of infinallian.biz, please enter your username and password in the suitable fields and click 'Login' button. You will be redirected to your account automatically.

I have problems with logging into my account. What can you advise me?
First, make sure you enter the correct data for logging in. If you have forgotten or lost your password, use the function of 'Forgot password'. Enter email address you used to register and follow instruction. You'll receive your account information by email.

Can I delete my account?
No, we did not provide such a function. Your account can be disabled after 6 months in case you had not entered there during this period and do not have an active balance or deposit.

How can I change my personal information in my account?
Log into the account and click 'Edit Account' to enter the personal information page where you will be able to modify your data. Save the changes when all necessary data are entered. However, you may not modify your e-mail and e-wallet because this function is disabled for security reasons.


INVESTMENT QUESTIONS

What kind of investment plans do you offer?
Infinite Alliance Limited offers several investment plans with accrual after certain number of calendar days depending on the size of deposit amount.

How to make a deposit?
Go to 'MAKE DEPOSIT' section, choose investment plan and enter deposit amount. Select payment processor and click 'MAKE DEPOSIT'. Then just follow further instructions.

How long will it take to add deposit amount into my account?
Your account will be updated immediately as you deposit, in a minute.

I have sent money to you according to instructions, but it was not appeared in my account?
In such a situation, you need to contact client support via email or feedback form, describe your problem and let us know your username, deposit amount, payment processor and transaction details (batch).

What is the minimum and maximum amount I can invest here?
You can deposit any amount from only $10 and up to $100,000 through any payment system.

Can I make additional investments at any time?
Yes, there is no limitation. You can make as many deposits as you want, but each of them will be processed separately.

How can I reinvest my profits?
To reinvest profits you have to make a new deposit directly from your account balance.


WITHDRAWAL QUESTIONS

After I make a withdrawal request, when will my withdrawal request be processed?
Your withdrawal request will be processed within 24 hours.

What is the minimum and maximum amount that can be withdrawn?
The minimum withdrawal amount is only $0.10 and the maximum amount is not limited.

When can I withdraw funds from available balance?
You can withdraw funds from your available balance anytime you want and without any fee.

Can I withdraw funds using a different digital currency?
No, you can request a withdrawal to a payment processor that you have previously deposited from.

Do you process withdrawal requests on weekend?
Yes, we process withdrawal requests 7 days a week.


AFFILIATE PROGRAM

Do you have an affiliate program?
Yes, we do. It is a great way to make extra money. By inviting more people to our investment program, or promoting our website using our banners or text ads you earn more of your referral deposit volume. You will instantly receive a 3% commission from any referral that deposits to their account.

Where can I find my referral link?
You can find your referral link in your main account menu.

How can I view the total number of referrals I have?
Log into your account and go to 'Your Referrals' section. You will find everything related to your referrals there.

Do I need to make a deposit to participate in affiliate program?
Deposit isn't required to participate in our affiliate program as a regular participant.

When will referral commission be added to my account balance?
It will be added to your 'Available to Withdraw' balance immediately after your referral make a deposit.

Can I change the person who invited me?
No. You can't change your inviter (upline) after registration.

Is it necessary to invite new members?
Inviting other members isn't mandatory. You can attract referrals and generate more revenue or receive income only from your own funds.